Rude and horrible

I’ve abused several times by Homechoice agents ever since last year,I reported the case and one of the CSA advised me she will do the follow up Since then nothing happened,the only thing I’m getting is a horrible rude agents who are calling me and Harased me during my work time Even yesterday about 15:14 the agent was swearing me for answering my phone and advised her that I’m busy. I’m opening a case cause this **** I can’t deal with anymore They are abusing me and not even respecting my privacy