RUDE AND ABRUPT CONSULTANTS

I order a Riviera fold out dryer + Juno Ironing board on the 20th March, on delivery the fold out dryer was only delivered on the 26th March 2015. I called in to the call centre to enquire about the order and the item which I had received. I spoke to a rather arrogant lady by the name of Angela she was very abrupt and rude did not want to give me a chance to speak and raised her voice when she answered me, I asked to speak to her manager which she placed me on hold for a while with no response stating that her manager is still busy or anything, her manager returned my call but due to network problems I could not hear her clearly. THIS HAS BY FAR BEEN THE WORSE EXPERIENCE WITH HOME CHOICE AND I WILL NOT ORDER A SINGLE ITEM FROM HOME CHOICE EVER AGAIN!!! IF THATS WHAT YOU CALL CUSTOMER SERVICE THEN I HONESTLY DONT HAVE A CLUE WHAT CUSTOMER SERVICE IS.