RUDE AGENT ... UNHAPPY CLIENT

The agents are so unmannered. They don't have no phone etiquette, take long to answer and don't know how to pronounce the customers name or surname. How can you employ people that is so rude? I answer the phone and she speaks in a language that I don't understand, she then shouts at me when I told her I don't understand and when I told her not to shout at me because I can hear she then puts the phone off. How rued is that? I have an account at home choice but will never every buy from this place again. I don't even think this call is worth one star rating !!!!!!!!!!!!!!!!!!!!!!!!! I wont recommend anyone to waste their time with these consultants.