1 reviews | Active since Mar 2014
Rude
Homechoice consultant just phoned me to remind me about my account payment and i clearly explained that am well aware of the arrears but I did make a payment of R250 instead of R370 on the 1April 2016 at pick n <br> pay in Midrand she rudely said the money is not <br> reflecting and she doesn't work for pick n pay she just <br> want the money or proof of payment i told her am in <br> Mpumalanga n the receipt is in Gauteng at my house <br> where i made the payment she was just screaming at me not giving me a chance to explain myself. After all these years that I <br> have been supporting their business n buying expensive <br> <br> things from them is this how they are thanking me? am<br> really really disappointed. <br> All I want to do is pay off the account n close it n if they dare call me again for promotions am going to sue them and even press charges. I can't be treated like an animal or worse a ********.
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,
