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Makarabo M

1 reviews | Active since May 2020

05 Jun 2020, 11:14

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I wrote a complaint about Homechoice in May asking them to Credit my account because I did order anything meaning that I dont owe them anything. Today i received an sms and email stating that R1 352.21 was credited to my account. What about the rest of the money? The statement states that I still owe them R1 447.61. I want them to Credit my with the outstanding amount because I did not order anything. What they are doing is called Undesirable business practices as per the Fais act. Please Credit my account, if this is not resolved I will submit my complain to the Fais Ombud

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Replies (1)
Homechoice
Homechoice's reply05 Jun 2020, 14:19
Official
Hi Makarabo.

Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.

Regards.
Homechoice