1 reviews | Active since Jul 2020
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I made a purchase after close to a month of not receiving the order and constant misleading from the store as they sent a email saying I received and returned the order but I never did receive anything they can't even give any signed documentation showing I received or returned anything I requested a refund as I paid cash instore but now they have refused as say order left but day of cancellation not even the courier could identify my order but I'm not even receiving the order as I'm collecting instore they quick to take cash but can't return after they saying only way to receive money back was to submit a bank statement how when I paid cash upfront instore they now don't want to return my money after not being able to meet their requirements to after a month
We will investigate this process to see how we can best improve it going forward!
Apologies for the inconvenience caused,
Homechoice
We will investigate this process to see how we can best improve it going forward!
Apologies for the inconvenience caused,
Homechoice
