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<p>In march this year i wrote regarding a lap top that we had send in for repairs after it was send to us as insurance replacement but was never returned back . We were asked to write an affidavit which the account holder did and send it in they called asking account holder to sign the affidavit 12* which he did and send in again he called and they confirmed receiving the document but now 3 months later we still dint have a laptop which has been paid for instead all we get is stories.</p>
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Homechoice's replyOfficial
19 Jun 2017, 07:45Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,
Homechoice's reply19 Jun 2017, 07:45
Official
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,