1 reviews | Active since Nov 2016

21 Nov 2016, 17:25

*******

<p>I got a laptop here . They most definitely **** to my face saying its new after getting it and than my family loooed it up and turns out its a okd model and used it was told my laptop was only worth 125.00 .its used and whats worse doesn't work .Home choice wants to charge me $800.00 for the laptop! what a ******* and so im returning it .. they can have it back but they are a waste of time i tell you . go elsewhere to get your stuff not here. What a joke Home Choice is </p>

0
Replies (2)
Homechoice
Homechoice's reply23 Nov 2016, 08:30
Official
Hello, Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution. Kind Regards Customer Support Team

Best regards,

Homechoice
Homechoice's reply23 Nov 2016, 10:11
Official
Dear Miss. Bear, In order for us to assist you further, could you please provide me with your HomChoice account number or ID Number? Kind regards

Best regards,