Ridiculously Terrible Service

This service provider has opened two accounts in my name in the same month, without proper personal details verification and New Credit Act verification because if they did, they would have picked up that I did not qualify for the goods they allegedly purchased to me at that time. In addition they refuse to give me the information regarding the purchases yet they have handed me over. Their ***** department is a joke, the consultants keep issuing the incorrect number, when you finally get to the supposedly correct number you hold forever. I had to hold for over 15 minutes with no response by any consultant. The documents they have asked me to provide on the 17th of February to date there is no acknowledgement of receipt. I honestly believe that my issues of ID theft emanate from their database due to poor verifications of customer details. I regret the first day I ever opened an account with Home choice!!!!