1 reviews | Active since Apr 2019
Ridiculous Call at 7pm
Today on 03 September 2021, I got a call from your call centre at 19:07. Do yourself a favour and go listen to the recording of the call. First of all, it is 7pm on a Friday night - why the hell would you call someone at that time especially if you do not have permission to call me. That is ridiculous. Secondly, your operator on the line was so rude. He took his time to respond and when I asked him where he is calling from, he said in a sarcastic tone: “yes, ma’am I am speaking”. Do you train your operators to speak to clients like that. How incredibly unprofessional is it not of you to allow your employees to call someone at that ridiculous time? Get your act and professionalism straight because your customer service and human decency is down the drain. I will never buy anything from you guys and will discourage all friends and family to buy from you.
We’re very sorry to hear about the poor service you experienced.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Homechoice
We’re very sorry to hear about the poor service you experienced.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Homechoice
