CN
Carmen N
1 reviews | Active since Jan 2023
05 Apr 2024, 07:49
RETURNS
The worse place if you want to return items, they never ****ing call u back. and then give you 14 days to return something they cant even call you back. this is pathetic. and i wont except this costs....
Helpful (0)
Replies (4)0
Replies (4)
Homechoice's replyOfficial
05 Apr 2024, 07:53Hi Carmen,
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,Candice Rittels, on behalf of the Customer Support Team
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,Candice Rittels, on behalf of the Customer Support Team
Homechoice's reply05 Apr 2024, 07:53
Official
Hi Carmen,
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,Candice Rittels, on behalf of the Customer Support Team
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,Candice Rittels, on behalf of the Customer Support Team
CN
Carmen N's updateReviewer Update
05 Apr 2024, 07:58i wont call u. ur SMS services doesn't even work. u call me . and tell Ur customer service agents they pathetic, cant even help u when u send email as well..... alternative number... ***
CN
Carmen N's update05 Apr 2024, 07:58
Reviewer Update
i wont call u. ur SMS services doesn't even work. u call me . and tell Ur customer service agents they pathetic, cant even help u when u send email as well..... alternative number... ***
Homechoice's replyOfficial
05 Apr 2024, 14:09Hi Carmen,
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We attempted to make contact with the account holder however our attempted was unsuccessful, we have emailed the account holder to assist.
Kindly advise the account holder that we are trying to reach him regarding his complaint.
Regards
Candice
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We attempted to make contact with the account holder however our attempted was unsuccessful, we have emailed the account holder to assist.
Kindly advise the account holder that we are trying to reach him regarding his complaint.
Regards
Candice
Homechoice's reply05 Apr 2024, 14:09
Official
Hi Carmen,
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We attempted to make contact with the account holder however our attempted was unsuccessful, we have emailed the account holder to assist.
Kindly advise the account holder that we are trying to reach him regarding his complaint.
Regards
Candice
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We attempted to make contact with the account holder however our attempted was unsuccessful, we have emailed the account holder to assist.
Kindly advise the account holder that we are trying to reach him regarding his complaint.
Regards
Candice
Homechoice's replyOfficial
17 Apr 2024, 11:39Hi Carmen,
We sincerely apologize for the inconvenience and dissatisfaction you've experienced with regards to your Husband's account. Your feedback is invaluable to us.
We have taken note of your concerns, we can confirm that the complaint has been resolved, the account holder has been assisted regarding the complaint.
Please understand that due to privacy and confidentiality reasons, we are unable to disclose specific details of our communication with the account holder
We genuinely appreciate your patience and understanding.
Regards
Candice Rittels
We sincerely apologize for the inconvenience and dissatisfaction you've experienced with regards to your Husband's account. Your feedback is invaluable to us.
We have taken note of your concerns, we can confirm that the complaint has been resolved, the account holder has been assisted regarding the complaint.
Please understand that due to privacy and confidentiality reasons, we are unable to disclose specific details of our communication with the account holder
We genuinely appreciate your patience and understanding.
Regards
Candice Rittels
Homechoice's reply17 Apr 2024, 11:39
Official
Hi Carmen,
We sincerely apologize for the inconvenience and dissatisfaction you've experienced with regards to your Husband's account. Your feedback is invaluable to us.
We have taken note of your concerns, we can confirm that the complaint has been resolved, the account holder has been assisted regarding the complaint.
Please understand that due to privacy and confidentiality reasons, we are unable to disclose specific details of our communication with the account holder
We genuinely appreciate your patience and understanding.
Regards
Candice Rittels
We sincerely apologize for the inconvenience and dissatisfaction you've experienced with regards to your Husband's account. Your feedback is invaluable to us.
We have taken note of your concerns, we can confirm that the complaint has been resolved, the account holder has been assisted regarding the complaint.
Please understand that due to privacy and confidentiality reasons, we are unable to disclose specific details of our communication with the account holder
We genuinely appreciate your patience and understanding.
Regards
Candice Rittels