Returning goods nightmare

<p>My mother ordered goods at homechoice in December and she received them in January and she realised it's different from what she saw in the book. On the 8th of February I returned the goods at Westgate post office using speed courier. The goods arrived in matroosfontein Post office on the 13th of feb it was then collected by yolanda stuurman Id no: ********** 155087 on the 23rd of feb. When I call homechoice to check if they received the parcel they say they didn't.I called matroosfontein Post office manager who confirmed homechoice took the parcel on the 23rd. At the moment my mom got a statement that she is owing homechoice something that she returned and no one is willing to help they keep on telling us different story. I told her to never buy anything at homechoice because they only care about money customer service is nonsense </p>