1 reviews | Active since Feb 2016
Returned Parcel but account not cancelled
<p>Hi,</p> <p> </p> <p>I returned my parcel a month ago and my account is still outstanding. Please sort it out. Been emailling with no help. I wont pay for a parcel I dont have</p>
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Stop lying to me and saying someone will call me nothing has happened. No one has called. Where can i lodge a complain againt homechoice? Do you have an ombudsman that I can report homechoice to?
Stop lying to me and saying someone will call me nothing has happened. No one has called. Where can i lodge a complain againt homechoice? Do you have an ombudsman that I can report homechoice to?