ZD
Zay D

1 reviews | Active since Feb 2022

26 Feb 2022, 21:55

Return request

In December 2021 I purchased 2 pedestals. They are of poor quality and loosing at the joins. It is unstable as it is not made level. I’ve contacted the returns department who have been processing the return claim since then. Even the Customer Success Specialist isn’t responding to my emails.

Before a sale they will call you daily and hound you without permission. I’ve asked them to stop several times. Once you make a purchase, it is impossible to get the after sales assistance required.

I would like to have this matter resolved

0
Replies (1)
Homechoice
Homechoice's reply28 Feb 2022, 09:16
Official
Hi Zay,

We’re very sorry to hear about the poor service you experienced. 

We will be in contact with you to assist in resolving the issue.

Thank you.
Homechoice