RETURN AN ORDER BUT STILL HARASSING

<p>I placed an order at homechoice in march 2017 , the order was delivered in april 2017 , the orders were caitlin 14pc Queen unlined duvet set,lucy 10pc double luxury sleepbag/comf set,Diego 10pc double luxury sleepbag/comf set (PARCEL NUMBER PFS ********** 6) INVOICE NUMBER ********** 5, TRACKING NUMBER IS PE ********** 85ZA . I opened the box to check my order Diego was damaged , lucy was short some items were not there , i called the customer service they adviced me to return the whole order which is Idid RETURN AND the guy SAID THEY WILL pay me back my money that i used at post office, i return the order on the 6 april 2017, i m still waiting for my refund and keep on callling them and getting these rude customers service agents , trying to find outif they did received my order, every day I call THEM getting the same story of the system is not working , this morning 16.05.2017 I spoke to faith from 08:02 till 08:19 she WAS so rude i told her that i m going to report this bad attitudes of hers., she said order is laying at cape mail post office the nothing that she can do , i m must call the post office , so I dont understand why are we getting reference if they are still harassing us with the call of that we are owing mean while order was return in april. I WOULD ASSUME IF SOMEONE CALL ME TODAY IT SHOULD REFLECT ON THE SYSTEM THATTHEY SPOKE TO THIS CLIENT ALREADY . I M NOT HAPPY WITH YOUR SERVICES HOMECHOICE AT ALL , ITS SUCKS </p>