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<p>Account number: ********** 54</p> <p> </p> <p>I ordered a Caribbean dream 5pcs bedroom suit order number ********** 2 and it was delivered on the 23th of September it was short delivered they did not deliver the dressing table and matress protector, i called on the 4th of October to tell them that i did not want the bedroom suit because they had said it was proper wood of which it was not and it was short delivered, they said an assesor was going to be send through to assess the bed he came through in the month of October and he said he will come and pick up the bed the following week after that i have been phoning after every 2 days and nothing has been sorted out on the 17th of November the assesor a rasta guy telephone number ********** phoned me again telling me he is not sure why he has been send the second time to assess the bed again and all the original packaging is there, i phoned home choice again and spoke to Shakira and she told me the system is saying i turned away the assesor i explained to hershe said she will put the notes on the system and direct the issue to the person who is handling my account in the warehouse, i phoned after 2 days same stories i spoke to Babra same story up until now i phoned on Monday i was told they are not going to credit my account because i did not phone within 14days wich ridiculous as i phoned within 14 days and now its 3 month down the line they tell me such, i phone now and spoke to Amanda and she told me the case has been reopened and i must wait for 7days is this acceptable .</p> <p> </p> <p>Disappointed customer</p>