CW
Christa W

1 reviews | Active since Jan 2020

02 Jan 2020, 07:13

Retrenchment policy claims

Inhave been retrenched and submitted my retrenchment policy claim since October and nobody bothers to come back to me on both FINCHOICE AND HOMECHOICE Accounts

They phone me uo to 7 times aday because I have not paid then say o....they see i have submitted a claim and hour later phones again

I am devastated and don't know what to do anymore

I have submitted the documents about 20 times now

Can somebody help

0
Replies (1)
Homechoice
Homechoice's reply02 Jan 2020, 09:40
Official
Hi Christa W

We’re very sorry to hear about the poor service you experienced. Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.

We will be in contact with you shortly to assist in resolving the issue.

Thank you.
Customer Support Team