Retrenchment claim

<p>Hello Peter </p> <p>I have been a very good customer to homechoice, but I got retrenched 30 June. I sent them the documents they asked for. I called 4 times already asking if the claim has been procsecced. They keep saying they'll call me back that "admin" is busy processing it. They never call back. They call me now and then to tell me I need to make payment. </p> <p> This is really annoying, I sent claim forms to standard bank when I got retrenched they processed my claim in less than a week, even called me to let me know when the claim was processed. </p> <p> </p> <p>I had homechoice people calling me every week about specials they have but now that I need help no one is helping me. They are too focused on sales they forget the service part of the business.</p>