VG
Vusie G

1 reviews | Active since Jan 2013

08 Mar 2021, 12:36

Resolved query

Good day Hello Peter

After my review and complaint, i received feedback on this portal from Homechoice advising they will call me to resolve query.

I don’t call the next day and was advised my query will take 21 days to resolve and I wasn’t happy and asked for 7 days.

Later that afternoon, I received an email with a letter attached stating that my query was resolved and resolution letter attached and promised that It will be sent to credit bureaus to remove my name.

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Replies (1)
Homechoice
Homechoice's reply08 Mar 2021, 12:39
Official
Hi Vusie.

Thank you for your feedback. 

We will investigate this process to see how we can best improve it going forward!

Regards.
Homechoice