UC
Una C
1 reviews | Active since Jan 2015
19 Nov 2015, 10:58
Requests not being adhered to
Hi Homechoice,<br> <br> I have now numerous times asked you to take me of your mailing list and call list.<br> Still you continue to call me, what is the problem?<br> I don't want your post which is wasting paper and trees in our country.<br> I also don't want any calls from you, is this not clear enough when I say this every damn time to the person that calls me?<br> Confirm urgently that from 19 Nov 2015 I will not be receiving any calls or post from you anymore.
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Homechoice's replyOfficial
20 Nov 2015, 12:26Hello UnaCampher,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply20 Nov 2015, 12:26
Official
Hello UnaCampher,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team