Request to get my Overdue Refund
<p> </p> <p> </p> <p>Sent from my Samsung Galaxy smartphone.</p> <p>-------- Original message --------<br />From: "star.singata" ********** />Date: 2016/12/15 08:36 (GMT+02:00)<br />To: ********** ********** />Subject: Fwd: Re: Request to get my Overdue Refund</p> <p>Dear Mr Brian Ross</p> <p>I am Ntombekhaya Singata from Milnerton, I am desperately in need of your intervention int this matter between me and Homechoice. I bought Heater from them sometime in June 2016 and it so happened that i had to take back the heater within two days as it was not warm at all together with the gifts of 2 hot water bottles. Kept phoning and even went there in Wynberg to make a follow up of the refund. They kept on saying I must check my bank statement ofwhich i told them several times that I havent received any notifications from tje bank. Until i receive letter fro a certain Mr van Zyl claiming that i owe them hot water bottles and i was shocked as i know that they went back together with the heater.</p> <p>Please see communication with him and I am very much concerned because up until now he hasnt responded to my email. Hence i am asking for your intervention or assistance in this matter. I will forward all the emails sent to him.</p> <p>Thanking you in advance.</p> <p>Yours faithfully</p> <p>NJ.Singata(Ms)</p> <p> </p> <p>Sent from my Samsung Galaxy smartphone.</p> <p>-------- Original message --------<br />From: "star.singata" ********** />Date: 2016/12/08 10:43 (GMT+02:00)<br />To: ********** />Subject: Re: Request to get my Overdue Refund</p> <p>Dear Mr van Zyl</p> <p>Invoice: ********** 4</p> <p>This is just a follow up of the letter received from you dated 15 Jul 2016<br />, claiming that i am owing you Company R262.28 of the gift hot water bottles that were given to me when i was buying Fire place heater sometime June 2016.</p> <p>After contacting your branch in Wynnerg several times to get back my refund..i wouldbe told to check my bank statement because according to the Finance department my money was deposited. Waited and waited to no avail...later on i was so shocked and disappointed to discover that i was being accused for not sending back the gifts. How could i do that and i am not a hot water bottle person as i am afraid of it du00e to other people s eperiences ended in hospital for the burns. But let me allow your workers or Colleague to get away with ******...it means the are used in *****ing but God is my witness one day is one day for them. I am very much disappointed as it was not my first time to buy from the Company now the staff is taking down the company s name int the mud. And Customers will blow the whistle to other Clients as well.</p> <p>To cut long story short...please deduct the amount mentioned and deposit the rest in my account. My bank details are as follows:</p> <p>NJ.SINGATA</p> <p><br />Sent from my Samsung Galaxy smartphone.</p>
