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Poppie S

1 reviews | Active since Jul 2022

03 Jan 2024, 09:42

Request for proof of purchase

I bought tallin pavillion gazebo from homechoice. I have been requesting them to send me proof of purchase/invoice from the 27th December 2023 up until today they havent sent me that proof of purchase. I sent several emails, made calls everything and requeating them to call back but nothing happened. Im very hurt because Im still paying for that gazebo but they cant help me with just a proof of purchase. They are just quite, they dont even respond to emails. When I call they keep on promising that they will send it but they never did. Im so disapppinted in them.

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Poppie S's update03 Jan 2024, 11:31
Reviewer Update
I just called them (homechoice) now at about 11h26 since they are still quite, and Im desperate to get that invoice/proof of purchase, and the person who was supposed to assist me was very rude and she told me she doesnt understand what Im asking for and when I explained that Im using airtime and its gonna be depleted, she told me that I should call when I have enough airtime as she is not a machine. Iyoo I will never buy from homechoice, never again. Such bad service for a customer who buy from them almost every year, if not every 6 months....