NM
Nico M

1 reviews | Active since Feb 2012

28 Feb 2017, 17:04

Repayment of account ***

<p>This is my original email to Homechoice.</p> <p> </p> <p>Dear Madam/Sir</p> <p> </p> <p>I am Nico Mans ( ********** 136083). The account holder of account ********** 43. Homechoice owe me money. Almost a R1000.00. I will like to have my mony within the next three 24 hrs.</p> <p> </p> <p>Otherwise I will be forced to contact SA Consumer Bureau and to terminate my account with immediate effect.</p> <p> </p> <p>The most disappointing thing is that Homechoice keep deducting money as debit orders as they can see my payments are complete. In December one of your agents called with a reference number because i owed you R 173.00. Now you do not even have decency to call me back in order pay me back my money.</p> <p> </p> <p>Contact me at ********** 105 or at ********** 049</p> <p>Thank you.</p> <p> </p> <p>I would like to have money back. Thank you Peter</p> <p> </p> <p> </p> <p> </p>

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Replies (1)
Homechoice
Homechoice's reply01 Mar 2017, 09:45
Official
Hello, Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution. Kind Regards Customer Support Team