1 reviews | Active since Feb 2015
Remove my *****ulent Account from ITC
This looks like a terrible company to do business with. A few months ago I discovered 2 *****ulent Accounts on my name which was Vodacom and Home Choice... I done what both companies asked me too and from both I receiveda letter to say that after their investigation it was *****ulent accounts and they have closed it and sent an update to all the credit bureaus to remove the default on my profil. Vodacom was done and removed like in 2 weeks and thanks to them but Home Choice still got me listed after more then 2 months and when I call the offices they say they have submitted the information to the credit bureaus but clearly they didn't because they default is still showing on my profil. Please sort this out asap as it's effecting me negatively.
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
The Customer Support Team
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
The Customer Support Team