SR
Siyanda R
1 reviews | Active since Feb 2015
11 Feb 2015, 14:58
Remove my name from ITC
I HAD AN ACCOUNT WITH HOME CHOICE THAT I OPENED LONG TIME AGO. THEY HANDED OVER MY ACCOUNT TO DMC (REAL PEOPLE) , IVE BEEN MAKING ARRANGEMENTS WITH DMC UNTIL I SETTLED MY DEBT, I'VE CALLED THE LEGAL DEPARTMENT SO MANY TIMES FOR THIS MATTER BUT STILL IT HAS NOT BEEN RESOLVED. THEY GAVE ME A FAX NO TO SEND A PAID UP LETTER BUT STILL NO RESPONSE. I DONT KNOW WHAT TO DO ANYMORE. I EVEN ASKED THE LADY TO GIVE ME THEIR EMAIL ADDRESS SHE SAID THEY NOT ALLOWED TO GIVE OUT EMAIL ADDRESSES. THIS IS REALLY STRESSING ME.
Helpful (0)
Replies (1)0
Replies (1)
Homechoice's replyOfficial
16 Feb 2015, 17:37Hello siphaxo,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,
Homechoice's reply16 Feb 2015, 17:37
Official
Hello siphaxo,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,