Reject beds at high prices

So again.... I am having issues with returning the defected bed... Made a purchase end of 2021...by February the mattress had bulges and springs where making noise... It took homechoice 2 months to have the 1st mattress returned and provided me with a new mattress in April it's now end of May and the 2nd mattress, the springs are coming out of the mattress of which is a dangerous hazard to my children... I have since call the customer care on numerous times I even sent whatsapp and emails and I'm still waiting a positive feedback on a way forward... What I fail to understand is why when there is problem with your product its such a mission to return when we are within our cooling period and have a guarantee on your product... I am not interested in another Restonic bed I can not continue with this returns... Homechoice please pick up your rejects and pay me back my money paid for your poor product... I'm even scared to ask for a different make cause it seems yourl stock all rejects..