KH
Khanyisa H

1 reviews | Active since Dec 2017

20 Dec 2017, 18:35

Refuses to close my account

It is over 4 years now trying to close my homechoice account. They say they "DONT" close accounts. The account will become "inactive" after 12 months of not being used. Dont we have the right to close paid up accounts as customers? What legal steps can i take against them? .

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Replies (1)
Homechoice
Homechoice's reply21 Dec 2017, 07:28
Official

Good Day Khanyisa Hobyane.

We are very sorry to hear about your service experience. We acknowledge your posting, and would like to apologise for the inconvenience.

One of our staff members will be in contact with you shortly.

Regards

Lee-Ann

Customer Support Team