Refuse to close paid-off account!

Item: Homechoice
Rating: 1
Author: Dolly N

Home choice refuses to close my account after having paid off all my balance more than 3years ago. Account still reflects on my credit record and they say they don't close accounts.

Helpful (0)

Replies (1)

Homechoice's replyOfficial

15 Oct 2018, 08:04

Good Day Dolly Nedzingahe.

We are truly sorry to hear of your service experience and thank you for bringing this to our attention.

We will be in contact with you shortly to assist resolving the issue.

Regards

Customer Support Team

Homechoice's reply15 Oct 2018, 08:04

Official

Good Day Dolly Nedzingahe.

We are truly sorry to hear of your service experience and thank you for bringing this to our attention.

We will be in contact with you shortly to assist resolving the issue.

Regards

Customer Support Team