Refusal to refund payment

More than two months ago I made payment of R 598.41 for the buy one get one free duvet special order I placed. Approximately a month went by and didn't receive any correspondence from home choice regarding delivery of goods just that they received my order , infact I received a cancellation sms after I followed up and queried about delivery on my order, apparently the goods were out of stock. It's now almost three months and home choice don't want to refund me my money. I really don't understand why I have to chase and follow up time and again just to get my money back. It's really sad to know that home choice can play with their customers emotions and money like this and then play some delay tactics just not to refund payment. I will ensure that I tell my friends,colleagues and everyone I know about my experience at home choice.<br>