REFUND PLEASE
It's been a week since I've sent 2 emails and called for more than 2 weeks still no response to my query. I returned 2 orders at the same time, funny that you only received the item that didn't need a refund done and the other 1 you have no clue about. I sent you copy of the goods returned note and you suddenly went quiet. The. Jhb showroom confirmed that both returns left for Cape Town together almost 2 weeks ago but still no refund. All I get is excuses. Check emails from *** and all my details and attachments are there.
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Replies (4)
Homechoice's replyOfficial
18 Jun 2020, 16:00Hi Motlalepule.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Regards.
Homechoice
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Regards.
Homechoice
Homechoice's reply18 Jun 2020, 16:00
Official
Hi Motlalepule.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Regards.
Homechoice
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Regards.
Homechoice
's updateReviewer Update
18 Jun 2020, 16:51For a week that's the response I've been getting. All I want is my money back.
's update18 Jun 2020, 16:51
Reviewer Update
For a week that's the response I've been getting. All I want is my money back.
's updateReviewer Update
19 Jun 2020, 08:15My returns were received by the warehouse between the 06th and 08th June, 1 credit was done on the 09th June, wondering why the other wasn't done. I have fully paid the account and you owe me R1700 which you refusing to pay back. For 2 weeks the excuse I get from you is please give us an opportunity to get to the bottom of this and no one ever returns with feedback. Stop giving us automated responses and GIVE US OUR MONEY, YOU *******!!!!!!
's update19 Jun 2020, 08:15
Reviewer Update
My returns were received by the warehouse between the 06th and 08th June, 1 credit was done on the 09th June, wondering why the other wasn't done. I have fully paid the account and you owe me R1700 which you refusing to pay back. For 2 weeks the excuse I get from you is please give us an opportunity to get to the bottom of this and no one ever returns with feedback. Stop giving us automated responses and GIVE US OUR MONEY, YOU *******!!!!!!
's updateReviewer Update
20 Jun 2020, 12:21Hi LeeAnn, what is the update regarding my return? I have an outstanding payment due on the 30th June according to my account yet I have an account paid up letter. Refund me for order ***7 (02.04.2020), which was returned as per GRN *** (26.05.2020). Jhb showroom confirmed that the returned order is with you in Cape Town.
's update20 Jun 2020, 12:21
Reviewer Update
Hi LeeAnn, what is the update regarding my return? I have an outstanding payment due on the 30th June according to my account yet I have an account paid up letter. Refund me for order ***7 (02.04.2020), which was returned as per GRN *** (26.05.2020). Jhb showroom confirmed that the returned order is with you in Cape Town.