AE
Annalie E

1 reviews | Active since Jan 2013

16 May 2018, 09:50

Refund not received

Ordered bedding 3 months ago which I never got - then I cancelled the order which the goods were returned to the warehouse. I have been waiting now 2 months for my refund! THis is unacceptable.

0
Replies (2)
Homechoice
Homechoice's reply16 May 2018, 09:58
Official

Good Day Annalie

We are very sorry to hear about your service experience. We acknowledge your posting, and would like to apologise for the inconvenience.

Lee-Ann will be in contact with you shortly to assist in resolving the issue.

Regards

Customer Support Team

Best regards,

Homechoice
Homechoice's reply16 May 2018, 10:21
Official

Good Day Annalie.

Thank you for raising your enquiry with us via the Hello Peter forum.

Please provide us with a suitable contact number and time (within business hours 8:00AM – 5:00PM, Monday - Friday) in order for us to further address your concerns.

Regards.

Lee-Ann

Best regards,