BD
Brian D
1 reviews | Active since Apr 2013
20 Mar 2017, 14:38
Refund in 10 to 15 days Please
<p>I placed an order on 16 February 2017 and the goods have not yet been received.</p> <p>On Friday 17 March 2017 I cancelled the order.</p> <p>I am now told that it takes 10 to 15 days for a refund What *******</p> <p> </p> <p>When I call ed them today, they put the phone down on me</p> <p>Never deal with them again</p>
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Homechoice's replyOfficial
20 Mar 2017, 15:44Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply20 Mar 2017, 15:44
Official
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team