1 reviews | Active since Jul 2015
Refund for the returned bedding.
I bought a bedding at Home choice, They delivered the wrong size and I send it back and they brought the correct size after i notified them of the mistake they made.the amount for both bedding were charged on my account, I called them to lay a complaint and they told me to send them proof of the receipt from the post office. I did all that they have asked but to this day i am harassed by the employees everyday asking when am i going to pay but my request has not been attended to since April 2014.I have called them numerous times resend all those receipt asked them to send me a copy of ll the payments i have made but nothing has been done up to this day. I am very dissappointed with the poor service i received from Home choice.
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,
