FM
Farisanani M

1 reviews | Active since Nov 2013

08 Dec 2015, 15:30

REFUND CASH TO MY BANKING, NOT HOMECHOICE ACCOUNT

I HAVE NOT RECEIVE THE CALL, I HAVE NOT RECEIVE THE CASH BACK, I HAVE NOT RECEIVE ANYTHING FROM HOMECHOICE, I'VE BEEN CALLING THEIR CALL CENTER NO HELP. THIS IS GETTING TO MUCH, THEIR SERVICE ITS SO BAD. CAN ANYONE ADVICE ME ON WHAT SHOULD I DO REGARDING WITH THIS MATTER. I'M FED UP WITH THEIR SERVICE.

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Replies (1)
Homechoice
Homechoice's reply08 Dec 2015, 16:18
Official
Hello Farisanani,

Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.

We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.

One of our team will be in touch with you shortly to provide you with an amicable solution.

Kind Regards
Customer Support Team