LM
Lesego M

1 reviews | Active since Jun 2022

02 May 2025, 10:40

Refund

If I could rate them 0 I would, I am still waiting for my refund till this day it’s been Three months of Homechoice refunding me. I don’t know what this type of service is called cause poor is an understatement this is beyond poor, especially for such a big company

0
Replies (1)
Homechoice
Homechoice's reply02 May 2025, 10:45
Official
Hi Lesego,

We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.Sincerely,
The Customer Support Team