Refund
<p>May I please get my credit back please. I paid over last year already and i've been waiting since then. See the attached </p>
Helpful (0)
Replies (6)0
Replies (6)
Homechoice's replyOfficial
26 Jun 2017, 08:46Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,
Homechoice's reply26 Jun 2017, 08:46
Official
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,
's updateReviewer Update
28 Jun 2017, 15:16I still haven't received my credit refund
's update28 Jun 2017, 15:16
Reviewer Update
I still haven't received my credit refund
Homechoice's replyOfficial
29 Jun 2017, 09:25Good Day,
Thank you for raising your enquiry with us on the Hello Peter forum.
Please accept our sincere apologies for your unfortunate experience.
Kindly note that we are currently experiencing some technical difficulties and we are unable to view your personal details.
For us to successfully address your enquiry please provide us with your Identity number or HomeChoice account number.
Kind Regards,
Customer Support Team
Best regards,
Homechoice's reply29 Jun 2017, 09:25
Official
Good Day,
Thank you for raising your enquiry with us on the Hello Peter forum.
Please accept our sincere apologies for your unfortunate experience.
Kindly note that we are currently experiencing some technical difficulties and we are unable to view your personal details.
For us to successfully address your enquiry please provide us with your Identity number or HomeChoice account number.
Kind Regards,
Customer Support Team
Best regards,
's updateReviewer Update
29 Jun 2017, 12:05My ID number is ********** 474082 and this is really getting out of hand, I might even request the interest as well because you people kept my money since last year
's update29 Jun 2017, 12:05
Reviewer Update
My ID number is ********** 474082 and this is really getting out of hand, I might even request the interest as well because you people kept my money since last year
Homechoice's replyOfficial
05 Jul 2017, 10:04Good Day,
Thank you for raising your enquiry with us on the Hello Peter forum.
Please accept our sincere apologies for your unfortunate experience.
Kindly note that we are currently experiencing some technical difficulties and we are unable to view your personal details.
For us to successfully address your enquiry please provide us with your Identity number or HomeChoice account number. Kindly make sure that you select private reply when sending the details, as we are unable to view your contact number.
Kind Regards,
Customer Support Team
Best regards,
Homechoice's reply05 Jul 2017, 10:04
Official
Good Day,
Thank you for raising your enquiry with us on the Hello Peter forum.
Please accept our sincere apologies for your unfortunate experience.
Kindly note that we are currently experiencing some technical difficulties and we are unable to view your personal details.
For us to successfully address your enquiry please provide us with your Identity number or HomeChoice account number. Kindly make sure that you select private reply when sending the details, as we are unable to view your contact number.
Kind Regards,
Customer Support Team
Best regards,
Homechoice's replyOfficial
05 Jul 2017, 10:04Good Day,
Thank you for raising your enquiry with us on the Hello Peter forum.
Please accept our sincere apologies for your unfortunate experience.
Kindly note that we are currently experiencing some technical difficulties and we are unable to view your personal details.
For us to successfully address your enquiry please provide us with your Identity number or HomeChoice account number. Kindly make sure that you select private reply when sending the details, as we are unable to view your contact number.
Kind Regards,
Customer Support Team
Best regards,
Homechoice's reply05 Jul 2017, 10:04
Official
Good Day,
Thank you for raising your enquiry with us on the Hello Peter forum.
Please accept our sincere apologies for your unfortunate experience.
Kindly note that we are currently experiencing some technical difficulties and we are unable to view your personal details.
For us to successfully address your enquiry please provide us with your Identity number or HomeChoice account number. Kindly make sure that you select private reply when sending the details, as we are unable to view your contact number.
Kind Regards,
Customer Support Team
Best regards,