REFUND
<p>In September 2014 my mother accidentaly deposited money into home choice account,we have been waiting for the refund eversince .We have sent faxes ,emails with the proof of payments and have never received a single response.</p> <p> </p> <p> </p>
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Homechoice's replyOfficial
08 Dec 2016, 11:36Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,
Homechoice's reply08 Dec 2016, 11:36
Official
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,