mM
morongoa M
1 reviews | Active since Dec 2011
05 Apr 2024, 14:30
Receiving calls everyday
I am enough with this useless store, they call me everyday and I've been telling them is a wrong number but still they keep on calling even their agents are so rude. What happened to compliance , do they understand TCF this call centre ?
Helpful (0)
Replies (2)0
Replies (2)
Homechoice's replyOfficial
05 Apr 2024, 14:34Hi *****goa,
Thank you for taking the time to share your feedback with us. We understand how important it is to address your concerns promptly, and we appreciate the opportunity to do so.
Your complaint has been received, and we want to assure you that we are committed to resolving the issue you have raised. Our team is currently investigating the matter, and we will take all necessary steps to ensure a satisfactory resolution.
We value your business and your feedback, and we want to assure you that we are continuously working to improve our services. If you have any further questions or if there is anything else we can assist you with, please feel free to contact us directly.
Thank you once again for bringing this matter to our attention. We look forward to resolving your concerns and restoring your trust in our company.
Sincerely,Candice Rittels, on behalf of the Customer Support Team
Thank you for taking the time to share your feedback with us. We understand how important it is to address your concerns promptly, and we appreciate the opportunity to do so.
Your complaint has been received, and we want to assure you that we are committed to resolving the issue you have raised. Our team is currently investigating the matter, and we will take all necessary steps to ensure a satisfactory resolution.
We value your business and your feedback, and we want to assure you that we are continuously working to improve our services. If you have any further questions or if there is anything else we can assist you with, please feel free to contact us directly.
Thank you once again for bringing this matter to our attention. We look forward to resolving your concerns and restoring your trust in our company.
Sincerely,Candice Rittels, on behalf of the Customer Support Team
Homechoice's reply05 Apr 2024, 14:34
Official
Hi *****goa,
Thank you for taking the time to share your feedback with us. We understand how important it is to address your concerns promptly, and we appreciate the opportunity to do so.
Your complaint has been received, and we want to assure you that we are committed to resolving the issue you have raised. Our team is currently investigating the matter, and we will take all necessary steps to ensure a satisfactory resolution.
We value your business and your feedback, and we want to assure you that we are continuously working to improve our services. If you have any further questions or if there is anything else we can assist you with, please feel free to contact us directly.
Thank you once again for bringing this matter to our attention. We look forward to resolving your concerns and restoring your trust in our company.
Sincerely,Candice Rittels, on behalf of the Customer Support Team
Thank you for taking the time to share your feedback with us. We understand how important it is to address your concerns promptly, and we appreciate the opportunity to do so.
Your complaint has been received, and we want to assure you that we are committed to resolving the issue you have raised. Our team is currently investigating the matter, and we will take all necessary steps to ensure a satisfactory resolution.
We value your business and your feedback, and we want to assure you that we are continuously working to improve our services. If you have any further questions or if there is anything else we can assist you with, please feel free to contact us directly.
Thank you once again for bringing this matter to our attention. We look forward to resolving your concerns and restoring your trust in our company.
Sincerely,Candice Rittels, on behalf of the Customer Support Team
Homechoice's replyOfficial
15 Apr 2024, 10:15Hi *****goa,
We are pleased to inform you that we have successfully resolved the issue you raised in your HelloPeter complaint. Your satisfaction is our top priority, and we apologize for any inconvenience you may have experienced.
Throughout our investigation, we had the opportunity to engage with you to better understand your concerns. We appreciate your cooperation and the opportunity to address your issues directly. Your feedback has been invaluable in helping us improve our services and prevent similar issues from occurring in the future.
After carefully reviewing your complaint, we have taken the necessary actions to rectify the situation.
We value your business and appreciate your patience as we worked to resolve this matter. If you have any further questions or if there is anything else we can assist you with, please feel free to contact us directly.
Thank you once again for bringing this matter to our attention. We are committed to providing you with the best possible service and ensuring that your future experiences with us exceed your expectations.
Sincerely,Candice Rittels, on behalf of the Customer Support Team
We are pleased to inform you that we have successfully resolved the issue you raised in your HelloPeter complaint. Your satisfaction is our top priority, and we apologize for any inconvenience you may have experienced.
Throughout our investigation, we had the opportunity to engage with you to better understand your concerns. We appreciate your cooperation and the opportunity to address your issues directly. Your feedback has been invaluable in helping us improve our services and prevent similar issues from occurring in the future.
After carefully reviewing your complaint, we have taken the necessary actions to rectify the situation.
We value your business and appreciate your patience as we worked to resolve this matter. If you have any further questions or if there is anything else we can assist you with, please feel free to contact us directly.
Thank you once again for bringing this matter to our attention. We are committed to providing you with the best possible service and ensuring that your future experiences with us exceed your expectations.
Sincerely,Candice Rittels, on behalf of the Customer Support Team
Homechoice's reply15 Apr 2024, 10:15
Official
Hi *****goa,
We are pleased to inform you that we have successfully resolved the issue you raised in your HelloPeter complaint. Your satisfaction is our top priority, and we apologize for any inconvenience you may have experienced.
Throughout our investigation, we had the opportunity to engage with you to better understand your concerns. We appreciate your cooperation and the opportunity to address your issues directly. Your feedback has been invaluable in helping us improve our services and prevent similar issues from occurring in the future.
After carefully reviewing your complaint, we have taken the necessary actions to rectify the situation.
We value your business and appreciate your patience as we worked to resolve this matter. If you have any further questions or if there is anything else we can assist you with, please feel free to contact us directly.
Thank you once again for bringing this matter to our attention. We are committed to providing you with the best possible service and ensuring that your future experiences with us exceed your expectations.
Sincerely,Candice Rittels, on behalf of the Customer Support Team
We are pleased to inform you that we have successfully resolved the issue you raised in your HelloPeter complaint. Your satisfaction is our top priority, and we apologize for any inconvenience you may have experienced.
Throughout our investigation, we had the opportunity to engage with you to better understand your concerns. We appreciate your cooperation and the opportunity to address your issues directly. Your feedback has been invaluable in helping us improve our services and prevent similar issues from occurring in the future.
After carefully reviewing your complaint, we have taken the necessary actions to rectify the situation.
We value your business and appreciate your patience as we worked to resolve this matter. If you have any further questions or if there is anything else we can assist you with, please feel free to contact us directly.
Thank you once again for bringing this matter to our attention. We are committed to providing you with the best possible service and ensuring that your future experiences with us exceed your expectations.
Sincerely,Candice Rittels, on behalf of the Customer Support Team