Reap off company

I have an account with homechoice and have paid it all up, and yet they are demanding me to carry on paying them, I have overpaid my account and no one had the odessity to call and had told me to stop instead they just let you pay till Kingdom comes, the call center staff by the name of Akhona was rude and don't know how to talk to people. Train your representative well and hire professional agents.