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natasha M
1 reviews | Active since Oct 2015
16 Jul 2016, 08:04
Really??? Homechoice really??????
<p>I complained about being charged when i settled my account. The problem got resolved, got a revised statement which declared 0.00 amount outstanding. this month i receive a statement again saying im owing.im really getting annoyed by this.please hire people who are qualified to do their job please!!! And stop with sending marketing emails to me!!!!</p>
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Homechoice's replyOfficial
18 Jul 2016, 09:23Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply18 Jul 2016, 09:23
Official
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team