BE
Bianca E

1 reviews | Active since Aug 2016

29 Aug 2016, 14:28

Really Bad accounting

<p>I have a home choice account that i pay every month they have double debited my acoount and then go and put me on as a bad payer i have called their office more than 6 times for them to clear my name as they still need to pay me back the money they took extra off my account i have paid the account in full and stil they cant give me back my money nor can they fix their mistakes or clair my name im trying to get my finances right as i want to by a car now with them red flagging me for no reason i cant do that cause the banks decline me due to home choice that cant do their work if this matter is not resolved by friday i will have no choice as to take legal action against home choice and alos report them to news papers i will let everyone know of the poor service that they can get from home and will make sure that none of my friends or family buy from you</p>

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Replies (1)
Homechoice
Homechoice's reply29 Aug 2016, 15:33
Official
Hello, Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team will be in touch with you shortly to provide you with an amicable solution. Kind Regards Customer Support Team

Best regards,