nN
nomvelo N

1 reviews | Active since Dec 2014

31 Jan 2015, 16:46

really annoyed by homechoice

I took a bedding set from homechoice and have been paying for it monthly but I still seem to be owing homechoice a lot of money and I have emailed them and asked them to send me my statement but they didn't send me one.i have been waiting for it but no one has tried to help me out I also tried calling them a number of times but could not get through

0
Replies (1)
Homechoice
Homechoice's reply04 Feb 2015, 12:02
Official
Hello leletie,

Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.

We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.

One of our team will be in touch with you shortly to provide you with an amicable solution.

Kind Regards
Customer Support Team