MV
Madre V

1 reviews | Active since Jul 2021

19 Jul 2021, 21:36

RE: Homechoice bad customer service

Few months back I've logged a dispute with Homechoice to remove default listings on my credit reports as I felt I was unfairly listed. But till today they didn't gave me any feedback of the outcome as I have enquired numerous times they just ignore my emails. Last week I send them another email enquiring about the dispute again and because of the fact that i saw that 3 enquiries were added to my credit report and I haven't apply for any credit with them. Three days later they send me an SMS "We are sorry to see you go! Your account has been closed on your instructions " I've never instructed them to close my account. Why! This is really ********* Ive never experienced such bad service as a consumer. I am trying to build a good credit record but it seems as if Homechoice just want to drag your name through the mud if you don't want to take credit with them.

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Replies (1)
Homechoice
Homechoice's reply20 Jul 2021, 08:28
Official
Hi Madre.

Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.

We  will be in contact with you shortly to assist in resolving the issue.

Thank you.
Homechoice