****py service, wants payment but no goods

<p>I ordered 2 comforter sets in Dec 2013 and nothing was delivered. I spent the whole of that December calling their customer service to track my parcels but none were delivered. In January i received an invoice to pay for the comforters i have not received and i called them to enquire and they said i must send them an affidavit stating that did not receive the goods, which i did and confirmed that they received it. I thought this was sorted out until this year when i tried to buy a car and i was told Homechoice has blacklisted me. I called them again to make things right and they said i must complete a dispute letter that took forever for them to send to me( i had to follow up about 3 times to receive the dispute form from them) and the minute i received it i completed and send it to them the same day(30 March 2016). I called to find out when will they solve the issue and i was told i shoulod wai for 5 weeks and they will call me after they conclude their investigation. After 5 weeks i called to check and still they are giving me the runaround. They are now referring me to a debt collecter, DMC and DMC wants me to pay. I can't pay for something i did not receive, all i need is a letter to say i don't owe them so i can update my credit records and buy myself a car.</p>