Purchased a Home Theatre

<p>They offered me credit to purchased a home theatre and i took it, 2 weeks ago, so i have been waiting for this purchase to be delivered, so they send me an sms yesterday saying that it has been dispatched to the nearest post office, i never asked them to deliver it there, i gave them my address, and now apparently when i phoned today to enquire this, they can't deliver in my area and they never communicated this with me, If they had i would have fetched this in Wynberg because i work in Tokai, Why must i be charged R269.91 for their mistake of not communicating with me, When i ask them to track the order so that i can come and fetch it at their branch, they say they will have to wait a week for it to be delivered back from the post office to their warehouse then cancel it and re-order this, this is utter nonsense for me, they are taking people for a joke</p>