PROMISE NOT UPHELD!!!!

Lee-anne yesterday you promised me that Defy would come out to repair/replace my fridge/freezer and as I said to you I have been promised that everyday since the 20th of March!!! So since last Tuesday I have been home, too afraid to go anywhere incase they do pitch!!! Sorry this is unacceptable!! I am going today to buy me a new fridge as I cannot be without it and please want a full refund of what I have paid to date!! Also please stop the debit order of the the defy fridge and the kellar desk and chair that is scheduled to go off on the 29th of March as I do not have the desk and the fridge does not wor****