JM
JAMES M
1 reviews | Active since Mar 2013
07 Aug 2015, 14:32
Problems not resolved
I have phoned homechoice several times to request them to remove my number on telemarketing sales promotion they have. I have phoned 5 times and they give me reference numbers for the call saying my number will be removed without any improvement. As I am writing this report, I got a call from this number +***0 saying they are calling from homechoice. This calls are annoying me especially when I'm dealing with patients. This sale promotions are disturbing me. Please the management of homechoice solve this problem for me. Because if it continues this way, is goodbye from me with homechoice.
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Homechoice's replyOfficial
11 Aug 2015, 15:29Hello TBOS29,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,
Homechoice's reply11 Aug 2015, 15:29
Official
Hello TBOS29,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,