MB
MARILYN B
1 reviews | Active since Dec 2015
14 Dec 2015, 09:50
PREYING ON ELDERLY
I placed an order for the Lindsay Comforter Set in Sept 2014. I chose this set as it contained a free gift. On receipt of my purchase, I called within the 14 day delivery time frame to enquire about the \GIFT"being invoiced. I was advised the Lindsay did not contain a \""Gift\"". I argued it was the free gift that enticed me to purchase the Lindsay. After numerous emails from me to HC"
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Homechoice's replyOfficial
15 Dec 2015, 09:40Hello bosman.marilyn2@,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,
Homechoice's reply15 Dec 2015, 09:40
Official
Hello bosman.marilyn2@,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,