DM
Durand M

1 reviews | Active since Feb 2011

29 Aug 2022, 15:18

Prevented ********** transaction against my name

I received a notification that a credit check had been done against my name. HomeChoice called me up a bit later to confirm that it was me and I stated it was not. I asked them to cancel the order. I then posted another complaint here on HomeChoice to ensure my situation has been recognized and the order had been cancelled. I received an almost immediate response from them and they were able to confirm that the order had indeed been cancelled.

I deleted my complain and posted this 5 star review.

My only two issues:

1. HomeChoice called me from known spam numbers so I couldn't trust the communications until the interactions had been triggered by myself via HelloPeter.

2. There doesn't appear to be a follow up. I will have to open a case to get the information and follow through. HomeChoice isn't going to report the address to which the delivery was destined even they it was an attempted theft. To be fair, I'm not going to either because then I have to deal with the police and they are a ******** network themselves. I was just hoping someone else would do it for me.

Additionally, the only people who have received my personal information recently has been government services. So, sucks to be us. We should send a private security team to the delivery address and bust a ******** ring and make it on the news with good PR.

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Replies (1)
Homechoice
Homechoice's reply30 Aug 2022, 07:40
Official
Hi Durand.

Thank you for the feedback.

Kind Regards.
Homechoice