MM
Magdeline M
1 reviews | Active since Nov 2011
19 Sept 2015, 12:35
Premier cast iron pots and Aluminium stock pots
I have been meaning to buy the premier cast iron pot set, which is a 7 piece set which consist of 3 pots and their lids and a frying pan, the price was R2700.00 . Now to my surprise I want to place order the prices are so high and the set is reduced to 6 piece with the pan selling separately for R450.00. But why did you increase your prices this much while you reduced the set? On The Aluminium stock pots which are now on special of R750.00 they are out of stock. Does this mean the pots will only be available when the sale is over? I am your customer and not I am not happy.
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Replies (1)Homechoice's replyOfficial
23 Sept 2015, 16:04Hello Maggy Mokobaki,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply23 Sept 2015, 16:04
Official
Hello Maggy Mokobaki,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
